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FAQ: Mediation

 1. What is the process: Guide to Mediation


I was trained through Mediate BC and sessions model a similar practice as outlined in the Ministry of Attorney General document a Guide to Mediation in BC. You can expect that the process you experience with me will be familiar to the guidelines and steps explained in the document.

The Guide to Mediation document is designed to provide an introduction to mediation as a process for resolving disputes in British Columbia.

Information is provided in a question-and-answer format. You may wish to read the document in sequence, or use the menu to jump to the particular question in which you are most interested in.


Please click on this link to access comprehensive information on the mediation process.
Ministry of Attorney General document a Guide to Mediation in BC.



2. Is mediation like counselling?


  • Focuses on the present, facilitated through a solution-focused process 

  • Identifies issues, underlying interests, and helps to resolve the conflict

  • Is a highly cost and time effective way to settle disputes in your family

  • Is facilitated by a neutral third party with specialized training to help you reach agreement

  • Will often settle disputes within a few sessions.

3. What is the role of the family mediator?
    A mediator will:
  • Provide a neutral place to meet.

  • Help identify and define the issues you need to resolve.

  • Assist you to work out decisions without going to court.

  • Keep the discussions respectful and on track.

  • Provide educational services and resources to help you make difficult decisions.

  • Help you maintain a working co-parent relationship with your former spouse as you restructure your family life.

  • Benefit your family by focusing on your children's best interests.


4. Does the mediator make legal decisions for us?
    A mediator will not:
  • Make decisions for you.

  • Give you legal advice. It's highly recommended that you see a lawyer before making any final decisions or agreements.

1. Who is the coaching client?


The client is someone who wants to be more effective, satisfied and self- aware. Clients enter a partnership with a willingness to be open, explore new ideas and follow through on their commitment. You may come looking for individual personal coaching for yourself or your teen. You may want to build a more dynamic program involving the whole family or DIY training to be your own "family facilitator".

2. How does the process work?


We work in a partnership. In scheduled sessions we work together on the principle that clients have their own answers and know what is best for them. Sessions do not aim to "fix" you or your family. It's exploring together, and discovering what's working or not working, and then build a positive action plan. We arrange the schedule, either in person, by phone, Skype, via e-mail, or a combination, to best meet your needs.

3. What happens in a session?

Initially we identify what you and/or your family wish to work on in that session. Coaching is based on the exploration of cognitive (what you think) and behavioural (what you do) patterns or habits. It identifies the "self talk" that can sabotage your best efforts.

Coaching can incorporate the use of powerful questioning techniques, tools and strategies. Intuition and trained listening skills also help me to hear what the client is and is not saying. It works through a clarifying process of identifying and re-framing unproductive behaviour or thought patterns.

It is designed to help others discover clarity of goals and to take responsibility for their own
achievements and successes. It can be a powerful family process to open communication, building more love and connection in your family.

4. What is the long-term impact?

Coaching is designed to provide clients with a "tool box" of skills to produce results and increase confidence. As a result of our time together clients leave with the skills and resources needed to maintain the positive momentum they have established.

The coaching relationship remains open. Clients are always welcome to reconnect and explore new skills, dreams or desires. Our established coaching relationship is always an available, powerful alliance, providing support and accountability when ever you need it.

All sessions are held in complete confidentiality.


FAQ Coaching


Learn more about Changing Point's unique, specialized family services. There is no fee for our initial introduction, to say hello and talk about what you and/or your family may need to move forward.

​Telephone : 604 820 9145
Cell: 604 615 4796
Email :   

Serving Fraser Valley & Lower Mainland (Abbotsford, Chilliwack, Langley, Maple Ridge, Mission, Vancouver area )
By distance, wherever you are.

© 2007 Changing Point Family Mediation & Coaching